Concentrix + Webhelp Opens Newest Site in Cebu Exchange

Concentrix + Webhelp, a leading global provider of customer experience (CX) services and technologies, recently unveiled its newest site in Cebu Exchange Tower. Present during the event were employees and executives, local officials, and partners from the media, academe, and private sector.

With the launch of Cebu Montage in 2022, the Cebu Exchange site is now the company’s 9th in Cebu. This demonstrates its continued and unrivaled growth. Amit Jagga, SVP and Country Leader for the Philippines, said “Our site in Cebu Exchange is another milestone. And it is a visible message of Concentrix’s continued commitment to the country. As a company that designs, builds, and runs game-changing customer experiences, we invest not just in creating meaningful, future-ready jobs, but also in sustainable wellness-centered workplaces that care for our game-changers as well as our environment.”

Cebu Exchange houses over 4,500 employees of Concentrix + Webhelp. Also, it is now the company’s largest staffed site in the Philippines. Referred to as the “Workplace of the Future”, the site is a combination of innovative, state-of-the-art amenities, and sustainable facilities.

With various certifications such as LEED GOLD, BERDE 5-star, and EDGE Zero Carbon, Cebu Exchange is considered the largest net-zero carbon-certified building in the country. This is according to the company’s joint announcement with real estate developer Arthaland earlier this year. In fact, the building operation has 25% less energy consumption and 34% lower CO2 emissions. Indeed, this is a win for the environment.

At a physical site tour during the launch, Concentrix + Webhelp also showed guests distinctly designed facility features. These features include the Tech Zone, Workout and Wellness Zone, Quiet Zone, and site clinic. Additionally, guests also got to see the lactation room, all-gender washrooms, and other flexible, inclusive spaces. Some of the top favorites were the Entertainment and Social Zones which are multi-purpose activity areas for all employees.

Concentrix + Webhelp is the Philippines’ largest private employer supporting over 100,000 game-changers. It currently has 52 sites in 20 cities across the Philippines. The new Cebu Exchange site is the “Workplace of the Future”. Indeed, this solidifies the company’s commitment to growth, sustainability, and superior experiences for Filipinos.

Learn more about Cebu Exchange in this video:

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